The topic we are going to cover is probably one of the most important ones we will have on our website. This article will be all about educating you on making the right decision when it comes to choosing the perfect roofing company in the area of Cedar Rapids IA – our hometown. The thing is, there are so many roofers in our city that it can be quite overwhelming. Especially nowadays, with the power of technology and the internet, it can be hard to truly figure out which companies are legitimate, have real reviews, are in fact certified by the BBB or at least have real work examples or testimonials. As experienced bloggers and industry leaders, our Sand’s Roofing Dallas team will give you all the insights you need to know.
Testimonials From People That Are Local To Cedar Rapids Iowa
The biggest mistake most homeowners make when choosing a roofer is they only look at the reviews a company has. Although considering how many reviews a company has and looking at their star rating is not a problem, you must always dig deeper than that. How do you do that? Look for testimonials – not reviews.
See the biggest distinction between reviews and testimonials is that testimonials are made by genuine people that have left a lengthy overview of their experience with a roofing company.
Moreover, testimonials can often involve a video review and the people who have taken some time out of their busy schedule to leave a lengthy review will often leave their contact details.
Secondly, you must validate the legitimacy of all the testimonials a Cedar Rapids roofing company has. Look for the following things to get this right:
1. Find the contact details of the people who have left the testimonial
2. Dig out their project’s details (e.g. work example photos of their house)
3. Contact them directly and ask them their opinion about the service
If you manage to follow through with all of the things above for at least 90% of all the testimonials a roofing firm has, you can rest assured that the chances of receiving great customer satisfaction and service will be very realistic.
Look For Companies Who Have The A+ Rating By The BBB
It is very challenging to gain the favor of the Better Business Bureau because this institution is trusted all around the world and only the most professional roofing specialists can have the opportunity to get listed. If a business wants to get listed, it has to meet dozens of strict criteria, pass tests and gain specific certifications in order to demonstrate their competency.
That being said, there are quite a few companies who might “pretend” that they have joined the BBB. This is why you must dig further and see if they actually have a legitimate listing on the Better Business Bureau’s website. You can even take this a step further. Some roofing Cedar Rapids IA professionals not only have joined the BBB, but they also have the highest possible, A+ rating from them.
If they have this accreditation and rating, you can rest assured that they’ve not only been providing the best customer service possible, but they have been doing an amazing job for a very long time because this is what it takes to be successful with the BBB.
Check Reviews Across Multiple Online Platforms
Some roofing companies who do business in competitive markets such as Cedar Rapids or Iowa City might only show their 5-star reviews only. This is the main reason why you should avoid trusting what is shown on their website.
Don’t forget to check multiple review platforms such as, Yelp, HomeAdvisor, Facebook and Google Reviews in order to get a better picture of what people have to say about their work.