Frequently Asked Questions
Welcome to S and S Total Energy Solutions, the Dallas Metro most trusted name in roofing services. Installers 25 year experience S and S Total Energy Solutions has been building and maintaining roofs in Dallas and the surrounding towns. We handle all kinds of jobs ranging from smaller repairs to constructing entirely new roofs. No matter the size of your project S and S Total Energy Solutions guarantees (*Call for details on Guaranteed Service) quality on all of our services for up to five years. And of course S and S Total Energy Solutions is fully licensed and insured.
How long does the insurance process take?
The timeframe of the insurance claims process can vary. If the initial adjuster has missed damages to the home, or if there is a discrepancy and a readjustment is required, this can extend the timeframe. Typically, however, the insurance claims process is usually completed between two and four weeks of the initial claim.
How long do I have to place a claim with my insurance company?
In a widespread storm environment, most insurance companies will allow up to one year to place your claim. However, some insurance companies have a statute of limitations as few as six months for placing a claim. You should always contact your insurance company and find out what your specific statutes of limitations are.
How much do you charge for a roof inspection, and meeting with the insurance company and taking care of the whole process?
$0. We do not charge for any of the process. We make our money off of the installation of the roof.
Can I make an insurance claim on my roof due to hail damage?
Yes you can, in fact if you have hail damage to your roof it is the insurance companies responsibility to assess your damage and replace your roof if it is totaled due to hail.
Do you accept credit cards?
Yes, we do accept all major credit cards (Visa, Mastercard, American Express, Discover) . We also accept credit cards through PayPal – a safe and easy way to pay online. If you use eBay, you probably have a PayPal account already. If not, and you need to use a credit card, you can sign-up for a PayPal account quickly and easily. We can give you step-by-step help.